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My Podium Moment

podium

One of the many perks for working for Citrus Content is that we get to go to various trade shows/exhibits related to the businesses that we write for. This takes me back to May ’15, where we all attended The Business Showcase South West together. The first key note speaker to grace the Colston Hall stage was Levi Roots; musician, TV personality, and multi-millionaire businessman. A great storyteller, he described his journey from his impoverished upbringing on the harsh (but vibrant) streets of Jamaica and Brixton to his music career (befriending such musical legends as Bob Marley along the way!) and then onto his appearance on Dragons Den – where he would become world renowned a second time, all thanks to his ‘Reggae Reggae Sauce’ family recipe. What an inspirational man, and funny too!

But the message that most rang true for me was from the second key note speaker to inspire us; ‘Millionaires’ Mentor’ Bev James. She began telling us about her business journey and then went onto revealing her 5 steps for a successful personal upgrade:

1) Update your skills

2) Get ready for success

3) Trade old habits

* Eradicate negative thinking

* Value your achievements so far

* Open yourself up to your vision of success

* Live the dream in your imagination

* Vow a commitment to change

* Execute your plan – one step at a time

4) Consider Coaching

5) Imagine your podium moments

Before joining the Citrus Team I was desperately looking for a way to create an ‘upgraded version’ of myself. As Bev explained, a voice surfaces within you and says ‘Do you want to upgrade?’ So I visualised new opportunities coming my way, and then just happened to stumble upon the fated Citrus job vacancy. Once I had joined I then shrugged off old habits and negative thinking for facing my fears and positive thinking, which has now ultimately changed my whole outlook on life. But it was only after hearing Bev explain her story I then took her advice and thought about my podium moments. These are the moments you can celebrate reaching your goal, where your skills have become familiar, you’re in your stride and you feel a sense of accomplishment knowing you’ve made it. This is exactly how I feel today, working with Andrea and Vicky at Citrus Content.

At Citrus we are encouraged and pushed to face our fears and do things we wouldn’t normally do or feel comfortable doing. This opens up so many new and intriguing avenues for us all, that we’re constantly pushing our boundaries and we all benefit from this sort of environment. Every day welcomes new clients and new experiences. And on the verge of our company rebranding, it’s really exciting to imagine what the next chapter has in store for us!

Here are just a few favourite quotes that I took away from her #BSSW2015 seminar, which I think we can all use throughout our working week:

* ‘Turn ideas into action and make decisions that count.’

* ‘Do or Don’t Do – There is no try.’

* ‘Keep doing things you’re scared of.’

* ‘Turn someday into today.’

So what steps have you taken to upgrade yourself in the last few months?

Are you a faceless company?

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Social media is everywhere these days, especially in the news. I mean, have you heard the latest about Wimbledon visitors being banned from bringing in selfie sticks and livestreaming this year’s competition with the Periscope app?

Did you know the Citrus Content website is currently undergoing a complete rebrand, so preparing for my new job title (watch this space!!) I’ve been undertaking research on a variety of websites, what I found was a lack of a ‘face’. What I mean is that there was no sign of the people within the business, but isn’t the property and interior industry about people so why are you being faceless?

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A couple of weeks ago Andrea and I attended Lettings Live 2015. These photos are of us taking part in their Selfie Competition in London, social media even allowed Vicky to take part from back at the Citrus office in Newport!

Isn’t that what social media is meant to be? Being social and putting a name to a face. The name Facebook didn’t come about by accident, it literally is a book of faces! And when people think about your business, you want to appear trustworthy and transparent, but above all personable.

A current example of the power of social media comes from a personal experience, back in February 2015. Birnbeck Pier in Weston-super-Mare was featured on the BBC’s Inside Out program; ‘Is there a future for Birnbeck Pier?’ Actor Timothy West spoke about his love for Birnbeck Pier and wanting to see it saved, having been closed to the public for 21 years now.

I went to Westcliff Art College, which overlooked Birnbeck Pier (now luxury apartments) and I have really fond memories of going out on photography assignments and always being drawn back to the mysterious and beautiful derelict Birnbeck. So seeing her in that sad state, I felt I needed to do something about it and help the cause in some way.

So I vowed from that day on that I would tweet one photo a day until Birnbeck was saved!

So 142 tweets later, I truly believe that their Facebook and Twitter accounts have played a significant part in providing constant awareness to this cause. Of course, not forgetting the many Friends of the Old Pier (FOTOP) who have been working tirelessly over the years to resurrect Birnbeck. But back when this campaign first started the likes of facebook, twitter and Instagram didn’t even exist! Furthermore, having Justin Lee Collins’ backing (originally contacted through Twitter) helps provide a well-known face to a virtually-unknown historical building. Therefore, I really think the Birnbeck Regeneration Trust campaign is well on its way to going viral; all thanks to the power of YOU.

So by engaging your customers with frequent, relevant content you can add a whole new dimension to customer service, but you’d be surprised how many estate and lettings agents still aren’t using it to their full advantage.

It’s easy and cost efficient to build your brand through social media, and it shows that you and your business are embracing new ways customer interaction.

So have a look at your website right now and ask yourself; are you a faceless company? If the answer is yes, then please get in touch with the Citrus team today!

Are you embracing the modern way of working?

noidont

I’ve always loved the idea of working from home but whenever I Googled terms like ‘work from home’ or ‘be your own boss’ it would always cough-up the same dodgy looking websites, offering an unobtainable pipe-dream; when in fact all they want to do is rob you blind!!

And then a couple of years ago Yahoo slapped a big ban on their employees working from home, which (for many) was seen as the first ‘nail in the coffin’ for home-workers. CEO, Marissa Mayer, left hundreds of her staff facing a tough choice between relocating from home to Yahoo’s nearest office or quitting, as part of her vision of a ‘new era of collaboration’. However Richard Branson has recently spoken out about Yahoo’s controversial decision, branding it a big mistake. The Virgin Group founder believes that companies who forbid their employees from working from home put pressure on families, whilst limiting opportunities for women.

Branson: “Unless you have a technical job like flying a plane, you can probably do it from home.”

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I know working from home isn’t everyone’s cup-of-tea, especially for those of you who need continual guidance and have a short attention span, but when I saw a (rare) opportunity to work as a remote personal assistant I jumped at the chance. Fortunately (!!) the position had already been filled, and not long after I was offered an even better role working from home with Citrus Content, and since then I haven’t looked back!

Why do I like working from home? … Well:

  1. There’s no commute (I don’t drive!)
  2. Work via my own initiative (This is how I work best!)
  3. No formalities to adhere to (e.g. I can dye my hair whatever colour I like!)

Our approach to content writing is equally as refreshing as Andrea’s approach to business. This is because at Citrus we aren’t confined by stuffy offices or corporate nonsense, as our main focus is finding and creating the voice of your business.

The general consensus of those who don’t work from home seem to think it must take a phenomenal amount of self-discipline, if you don’t have to be there at a set time or have any outside pressure to be continually busy and motivated. But I don’t agree, as I believe if you’re truly passionate, enjoy the work that you do and respect and get on well with your co-workers and boss; the drive to excel and work hard will come naturally.

bitrix

There are lots of ways to keep on track from home, and as a company we use Bitrix24; a free social enterprise platform for small businesses. Offering a complete suite of social collaboration, communication and management tools, it allows me to still feel part of the office event though I’m not based there. It helps me to stay on target with deadlines, store helpful dates, keep in contact with the Citrus team via in-built video chat and much, much more.

Citrus Content as a company embraces flexible working, believing that a happy workforce is a productive one. So as a business, what with recent and continual advances in technology, why wouldn’t you embrace the modern way of working?

Ask yourself this: are you limiting your work forces productivity by doing so? …

- Samii.